Guide
Customer Service
Payments
Card Processing

What to Check Before Choosing a Payment Processing Company?

Before you decide which payment processing company to work with, there are several things you must find out to ensure you receive the best service, variety, and technological means available in the market.

Before you decide which payment processing company to work with, there are several things you must clarify to secure the best service, variety, and technological tools available in the market.

Setup Fee – What are you paying for?

It's hard to predict how much a new business will make, and many companies charge a setup fee that isn't really necessary. It's advisable to choose a provider committed to good and long-term service, not one that just charges you for a setup fee and takes your money just to start doing business with you.

Monthly Minimum – Who needs it anyway?

Many companies require you to process a minimum monthly amount, and if you fail, you might have to pay a fine. And what if you want to take a vacation? What if there are unexpected changes in the business? It's recommended not to work with a company that demands a monthly processing minimum.

Too High Fees? Stay Away

It's very important to ensure favorable fees that match the size, nature, and capabilities of your business. Make sure the fees at the company you're working with are standard, reasonable, and suitable for you.

When will the money arrive?

When you process a credit, the money doesn't arrive immediately. It's advisable to choose a provider that can tailor the arrival time of funds to your business needs. Payment within 24 hours on business days is a very quick way to receive payment, and payment within seven business days is considered a convenient payment, all according to a schedule that matches your profile and needs.

And the service?

Even if you choose a payment processing provider that looks good on paper, if they don't have a dedicated, experienced, and skilled team, a service center with a reliable and fair approach, it's not good enough. The payment processing company needs to be there for you with solutions and answers all the time and in every matter. In an industry where companies frequently come and go, it's better to choose a company that has been doing this for many years, has gained experience, and deeply understands the market, the options, and the new technologies that emerge. In short – a company that offers you a variety of services, solutions, and advantages under one roof.

And an app... is there one?

Many companies have not yet advanced to having their own app. You need a company with an advanced app that allows you to accept credit from anywhere, anytime, easily and with a click, and to offer the customer to pay also via bit, and to do everything quickly and easily, at the push of a button.

In summary, there are many criteria for choosing a payment processing company, but first and foremost, you need to ensure that you're choosing a company that sees you, not just the bottom line of your business.

That's why we at Griner take care of all your financial needs towards your loyal customers and, of course, towards you – the processors.

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